成考院校在线答案
- 2022-09-12 [单选] <p class="1" style="margin-top:7.8pt;mso-para-margin-top:.5gd;text-align:justify; text-justify:inter-ideograph;line-height:normal;tab-stops:219.9pt">22、<span style="mso-bidi-font-size:10.5pt;color:windowtext">供不应求时，上门服务、流动服务、多地点服务等都可以增加供给能力满足服务需求。这些属于哪种服务调节方式（<span lang="EN-US"><span style="mso-spacerun:yes"> </span></span>）。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;color:windowtext;mso-font-kerning: 0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%;layout-grid-mode:char;mso-layout-grid-align:none">23、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">在评价服务质量的五大标准中，服务的（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">）是指服务机构具有能够胜任提供服务的能力和信用。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:17.0pt;mso-line-height-rule:exactly">34、<span style="font-family: 宋体;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family:"Times New Roman"; color:windowtext">客户经理富有亲和力的形象，拉近与客户的距离，让客户愿意和你沟通，是运用了心理学上的（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span>)</span><span lang="EN-US"> </span><span style="font-family:Microsoft Yahei; mso-ascii-font-family:"Times New Roman";mso-hansi-font-family:"Times New Roman"">。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;color:windowtext;mso-font-kerning: 0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%">39、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman"; mso-hansi-font-family:"Times New Roman"">传统定价目标不包括（</span><span lang="EN-US"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei; mso-ascii-font-family:"Times New Roman";mso-hansi-font-family:"Times New Roman"">）。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%">26、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman"; mso-hansi-font-family:"Times New Roman"">不属于可以解释组织服务购买决策的模型是（</span><span lang="EN-US"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman"">）。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt; line-height:115%;color:windowtext;mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%">31、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman"; mso-hansi-font-family:"Times New Roman";color:windowtext">中间商的类型中不包括（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">）</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:17.0pt;mso-line-height-rule:exactly">29、<span style="font-family: 宋体;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family:"Times New Roman"; color:windowtext">在探寻客户需求阶段，需要更多的获得信息，应该多提（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">）</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;color:windowtext;mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%">24、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman"; mso-hansi-font-family:"Times New Roman";color:windowtext">以下不属于服务消费的特征的是（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">）。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%;layout-grid-mode:char;mso-layout-grid-align:none">32、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">内部设施不包括的是（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">）。</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>
- 2022-09-12 [单选] <p class="MsoNormal" style="margin-top:7.8pt;mso-para-margin-top:.5gd; line-height:115%;layout-grid-mode:char;mso-layout-grid-align:none">37、<span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman";mso-hansi-font-family: "Times New Roman";color:windowtext">下列特征中属于产品或者服务的经验特征的是（</span><span lang="EN-US" style="color:windowtext"><span style="mso-spacerun:yes"> </span></span><span style="font-family:Microsoft Yahei;mso-ascii-font-family:"Times New Roman"; mso-hansi-font-family:"Times New Roman";color:windowtext">）</span><span lang="EN-US" style="mso-bidi-font-size:10.5pt;line-height:115%;color:windowtext; mso-font-kerning:0pt"> <o:p></o:p></span></p>